SAJE Technology reserves the right to cancel or refuse any order for any reason. Including after an order has been submitted and whether or not the order has been confirmed. We may also require additional verifications or information before accepting any order. Your credit card will not be charged until your order is shipped.
Purchases made on this website are intended for end users only. Products sold through this site are not authorized for resale. The resale of or offer to sell a new SAJE Technology product without the authority of SAJE Technology will void any and all support or warranty of a product. The submission of your order shall constitute your full acceptance of these restrictions on resale.
Returns of telephone, mobile, switches and accessory products will be accepted within 14 days of purchase. Returns of environmental control units will not be accepted after installation. Product must be received in new condition and with all original parts and packaging and an authorized return form. Please contact support at 847-756-7603 option 2 to obtain a return authorization. Customer is responsible for all shipping costs. Once product has been received, tested, inspected and processed payment will be refunded in the same method as payment was received. There is a restocking fee of 10% up to a maximum of $25.00 per item.
Ordering & Returns
Returning a Defective or Incorrect Item
Defective items, items damaged at the time of receipt, and incorrect items received may be returned without penalty. Contact SAJE Technology within 24 hours of receipt to report the problem. A return authorization will be required to return the product. When we receive your return, we will inspect the item and provide a replacement. If the product is not found to be defective, damaged or incorrect, shipping costs and additional fees will apply.